Frequently Asked Questions
Everything you need to know about your glow journey with TULA.
How do I know which TULA products are right for my skin type?
We recommend taking our Skin Quiz on the homepage. Our formulas are powered by probiotic extracts and superfoods, designed to balance and nourish all skin types, from oily to sensitive.
Are TULA products cruelty-free and clean?
Yes, we are 100% cruelty-free. We also follow a 'clean' standard, meaning we formulate without parabens, sulfates, phthalates, mineral oil, and other potentially harmful ingredients.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your glow-fix sooner.
What is your return policy?
We want you to love your skin. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange.
Can I use TULA products while pregnant or breastfeeding?
While our products are formulated with safe ingredients, we always recommend consulting with your physician before starting a new skincare routine during pregnancy.
Do you offer a subscription service?
Yes! You can sign up for Auto-Delivery on your favorite products to save 15% on every order and ensure you never run out of your essentials.