Returns & Exchanges

At TULA, we want you to love your glow, which is why we offer a 30-day return policy on all products that don't meet your skin's needs. If you are not completely satisfied with your purchase, we make the return or exchange process simple and stress-free.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to initiate your request.

• 2.
  Select Items

  Choose the specific products you wish to return or exchange and provide a brief reason for the feedback.

• 3.
  Print & Pack

  Download your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.

• 4.
  Get Refunded

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.